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FOSTERING MEANINGFUL CONNECTIONS ON AN APP

 

Village Green became one of the nation’s premier apartment companies by continually innovating to serve the evolving needs of residents and focusing on creating communities of long-term value. Today, it manages approximately 40,000 apartment homes within some 50 cities, along with mixed-use retail spaces.  

However, the road to success wasn’t always so turn-key. Over the years, as many property managers experience, Village Green struggled to identify and foster meaningful interactions with tenants—and it tapped ParadigmNEXT for a solution. 

The team developed an engaging mobile application to improve connections and engagement with tenants in their respective communities. The new app was designed to include a message board connecting the residents with management, and it brought service requests online to enable a seamless experience for both tenant and management users. The app also served as a connection portal between local businesses and people moving to the local communities through a custom region-based deals service being offered exclusively to Village Green residents.